Travelers Recognized with CIO 100 Award for AI-Driven Innovation
Travelers has been named a recipient of the CIO 100 2025 Award for our cutting-edge New Business Submission Automation in Bond & Specialty Insurance. This AI-powered solution accelerates new business registration, enhancing both employee efficiency and the customer experience.
This marks the second national recognition for the innovation, following last year’s Gartner Eye on Innovation Award. The achievement underscores Travelers’ ongoing commitment to leveraging technology to drive business impact.
New Business Submission Automation uses automatic data collection to significantly accelerate the registration process. Speed is critical in our industry, as quote turnaround time plays a considerable factor in customer and agency satisfaction.
New Business Submission Automation has far-reaching implications beyond B&SI. Created with the future in mind, this flexible model is being adapted by other businesses to increase process efficiency and data accuracy across the enterprise.
This is Travelers’ third CIO 100 Award within the past five years, following our wins in 2021 for digitizing customer service capabilities and in 2020 for our Wildlife Loss Detector, which also earned a Gartner Eye on Innovation Award.
The CIO 100 Awards celebrate organizations that use technology in innovative ways to deliver business value by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers.
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