WHO WE ARE

Searching for your next career opportunity is exciting but, unfortunately, job scams are becoming more common and more advanced. Scammers can be convincing, often targeting enthusiastic job seekers with offers that sound too good to be true and presenting realistic-looking documents with company letterhead and leadership signatures. With a few careful steps, you can protect yourself and focus on real opportunities to grow your career at Travelers and beyond.

 1. Do Your Research

While Travelers posts jobs on many third-party job boards, all current full-time and internship openings are listed on our official careers site job search page. Even when posted elsewhere, job descriptions will match what appears on our site. If someone reaches out about a role that doesn’t appear there or the details don’t line up, that’s a red flag.

To verify, you can always email our Employee Services Unit (ESU) at 4-ESU@travelers.com. Include details, screenshots, URLs or files from the suspicious source. This helps us document fraud.

 2. Watch for Common Red Flags

Some warning signs are easy to spot. Keep these in mind:

• Requests for payment upfront for training or software. Travelers recruiters or affiliates will never ask for pre-payment or banking information up-front. Once hired, we provide all equipment and training at no cost.
• Requests for personal information too early or through insecure channels. Background checks are part of our hiring process, but you won’t be asked for Social Security numbers, bank details or copies of your ID until your application is verified and you’ve received an offer. When the time comes, Travelers uses secure methods—not social media platforms—to collect sensitive information. For more details, visit our Hiring Process page.
• Job postings with poor grammar, vague descriptions or inconsistent information. Our job descriptions follow established criteria and templates. Consistently poor grammar in the description or communication from someone claiming to be a recruiter should raise concern.
• Pressure to act quickly or keep the opportunity secret. From screenings to interviews to salary discussions, hiring takes time. If someone pushes you to share information or commit immediately, that’s a red flag. Our Hiring Process page outlines each step and a true recruiter will give you an idea of the realistic timeline.

 3. Confirm You are Speaking to Travelers

A genuine Travelers recruiter will use a @travelers.com email address and be transparent about the role. Even then, it’s worth doing extra homework:

• Search the recruiter or employee on LinkedIn. Travelers recruiters and employees are encouraged to have complete profiles, which often include a Travelers job title, branded backgrounds, connections with Travelers employees and shared Travelers content. While not all employees display these, the absence of any of them or any activity can be suspicious. Be aware that scammers sometimes use real employees’ names and photos. If in doubt, save screenshots and URLs and share them with 4-ESU@travelers.com. You can also report fraudulent accounts directly to LinkedIn.
• Ask detailed questions. Inquire about job responsibilities, tools used, team collaboration, reporting structures and employee benefits. Compare answers to our job descriptions and Benefits page. Genuine Travelers recruiters can answer confidently and consistently. If responses don’t align, it’s best to end the conversation and report it.

 4. Trust Your Instincts

If something feels off, pause. Scammers rely on urgency or secrecy to pressure applicants. Taking time to research and ask questions can save you from a bad situation.

Report suspicious incidents to 4-ESU@travelers.com with as much supporting information as possible. Screenshots are especially helpful since scammers often delete accounts quickly once they sense your suspicion.

If you’re ready to explore real opportunities, visit our job search page where the roles and possibilities are genuine.