Entries by ajoanis

Travelers Recognized with CIO 100 Award for AI-Driven Innovation

Travelers has earned the 2025 CIO 100 Award for its AI-driven New Business Submission Automation in Bond & Specialty Insurance. This solution boosts efficiency and improves the customer experience, reflecting our commitment to technology and innovation. With multiple national recognitions, Travelers offers exciting career opportunities in tech and insurance. Read more about our win.

Courage, Resilience and Discipline—Adapting to the Civilian Workforce

Lisa Kopitzke’s experience as a U.S. Army Medic shaped the courage, resilience and discipline that have guided her 15-year career at Travelers. Now a Director at the Advanced Analytics Information Technology Center of Excellence, she leads employee groups and enhances software value. Lisa’s story shows how military skills can translate into a successful career in insurance, supported by a strong, welcoming community at Travelers.

A Commitment to Customer Service Series: Spotlight on Travelers In-Synch Service Award Honorees

Travelers is committed to providing exceptional service to customers and agents. Since 2006, the In-Synch Service Award program has recognized outstanding professionals in Claim, Billing, Customer Service, Premium Audit, and Underwriting who go above and beyond. In 2023, more than 100 employees across the U.S. and Canada were honored for their dedication. Keep reading to hear from three of this year’s award recipients.

New Business Submission Automation Nets Fourth Gartner Eye on Innovation Award

Travelers’ AI-powered New Business Submission Automation tool, developed by Bond & Specialty Insurance and Technology employees, has transformed the submission process—cutting time from two hours to two minutes. This award-winning innovation showcases the power of collaboration, technology, and forward-thinking solutions in the insurance industry.

Steve Shiring’s Journey: From the Military to an Insurance Career at Travelers

U.S. Navy veteran Steve Shiring, now VP of Personal Insurance, Product Management at Travelers, shares how his military background shaped his 20-year career. From leading a submarine crew at 22 to managing nuclear weapon systems, Steve developed leadership, teamwork, and accountability skills that seamlessly transitioned to his role at Travelers. With the support of programs like the Military/Veterans and Allies Diversity Network, Steve exemplifies how veterans can build impactful careers in insurance. Learn how Travelers values and supports military talent.