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Archive for category: Innovation
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My Travelers Journey - David Harris - Finance Leadership Development Program

My Travelers Journey: Featuring Finance’s David Harris

May 22, 2025/in Careers, Innovation, Life at Travelers Optional /by ajoanis

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My Travelers Journey: Featuring Finance’s David Harris

My Travelers Journey - David Harris - Finance Leadership Development ProgramWhen David Harris immigrated from Jamaica to the United States in 2015 in search of greater professional opportunities, he had his eye on a career in accounting and finance, his passions. Unfortunately, he discovered a “pesky” roadblock: Only half of his associate degree credits in business studies from Regent College of the Caribbean transferred to the United States. So, David enrolled at Manchester Community College to complete his degree while working full time as an exterminator.

“Working at the pest control company is where my interpersonal skillset really developed. I took the time to listen to customers and they saw how eager I was to help them,” says David.

Given David’s exceptional customer service, a customer thought he would be a good fit at Travelers and recommended that he explore career possibilities there. Following that sage advice, after graduating from community college, David joined Travelers as an intern on the Corporate Financial Planning and Analysis team, where he supported earnings call preparations and delivered key financial information to management.

David then earned a bachelor’s degree in accounting from Central Connecticut State University and completed another internship at Travelers; this time with the Corporate Audit Claim Operations team.

“Since day one I have felt supported at Travelers and my managers and mentors have helped me grow both professionally and personally.”

David is on his first rotation of the three-year Travelers’ Finance Leadership and Development Program (FLDP) currently supporting Tech & Ops Finance. In August he transitions to his second rotation where he will work in Business Insurance with the National Accounts Finance team.

“I’m incredibly excited to go through the rotations in the FLDP. The program has been helpful in allowing me to explore potential career paths in different business areas early in my career.

David’s work for Tech & Ops Finance also includes supporting multi-year and annual planning processes, workforce planning and reporting, resource cost trend analyses (running monthly reports of software and contractor costs used for providing insights to management) and monthly operating review packages.

“Attention to detail is what got me into accounting, and it is a skill that is put to test every time I work on a monthly report.”

David and his wife have two boys, Caleb and David Jr. He enjoys playing soccer, fishing, hiking and going to the gym. For a taste of Jamaica, he makes traditional jerk chicken and pork dishes on the grill.

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2024 Military Spouse In-Synch Honorees.

Service Meets Service: Recognizing Military Spouse honorees from the 2024 In-Synch Awards Program

May 21, 2025/in Careers, Diversity & Inclusion, Innovation, Life at Travelers, Military Optional /by ajoanis

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Service Meets Service: Recognizing Military Spouse honorees from the 2024 In-Synch Awards Program

Each year, more than 100 customer-facing Claim and Operations professionals across the U.S. and Canada are recognized through the Travelers In-Synch Service Awards Program—honoring those who go above and beyond to deliver on our promise to care for our customers, agents and brokers.

Among these honorees are several military spouses, recognized for their dedication to their work and the positive impact they make in every interaction.

Since 2020, recruiting initiatives aimed at helping military spouses build and sustain meaningful careers at Travelers have led to the hiring of more than 300 military spouses into specific field-based roles that enable them to navigate frequent moves and other unique circumstances military families often face.

In 2024, five military spouses from across Operations were recognized as part of this year’s In-Synch Service Awards. Meet a few members of the 2024 class and learn more about the experience they bring to Travelers—and the difference they make every day.

Ashlyn C. Military Spouse 2024 In-Synch Honoree.Ashlyn C. – Personal Insurance Operations

Ashlyn joined Travelers two and a half years ago as a Customer Service Representative shortly after getting married and relocating to her husband’s military duty station. Since then, she’s been promoted to Senior Customer Service Representative and continues to find meaning in delivering top-tier service.

“Providing an exceptional customer experience is truly the most meaningful part of my role,” she said. “It’s incredibly rewarding to know I’ve made a positive impact on someone’s day.”

Before starting her career at Travelers, she also served six years full-time in the Texas Army National Guard as an E-5 intelligence analyst, supporting Homeland Security initiatives and working closely with law enforcement agencies. She also had the unique experience of participating in a National Guard recruiting campaign, appearing in a commercial and on recruitment posters throughout the state.

Now as a military spouse, Ashlyn has found continued support at Travelers. “It’s reassuring to know my career doesn’t have to pause due to relocation,” she said. “When the role allows, Travelers is flexible with remote work options, which has made all the difference.”

Her advice to others considering a role at Travelers? “Whether you’re a military spouse or not, Travelers is a fantastic place to build your future.”

Vickie H. Military Spouse 2024 In-Synch Honoree.Vickie H. – Enterprise Billing & Receivables Management

Vickie joined Travelers in August 2022 as a Customer Service Representative in Direct Bill, where she quickly built a solid foundation in customer service and billing processes. From there, her career continued to grow—first into the role of Account Resolution Analyst, where she spent a year and a half diving into complex billing issues and supporting process improvements, and most recently into her current position as a Senior Quality Assurance Specialist.

“Each step in my journey has allowed me to grow both professionally and personally, and I’m excited to keep building on that growth,” she said.

In her current role, she ensures accuracy and consistency across team processes, plays a key role in training and mentoring, and identifies opportunities to improve performance.

“It’s incredibly rewarding to help others grow, develop their skills, and feel more confident in their work.”

Vickie’s husband currently serves in the Air Force and she’s found real understanding and flexibility at Travelers. “There’s a strong culture of support here, and I’ve felt comfortable communicating my needs, knowing they’ll be met with empathy and a willingness to work with me.”

Remote work options have helped Vickie navigate the unpredictable nature of military life while still growing her career. “Travelers is a great place to be if you’re looking for a company that values you, supports your goals, and understands the flexibility you might need.”

Ashlyn C. Military Spouse 2024 In-Synch Honoree.Emma H. – Premium Audit

Emma has been a part of Travelers for more than three years and currently works as a Premium Auditor. Since joining the company in 2021 as a Premium Audit Associate, she earned a promotion in 2023 and continues to find meaning in building strong relationships with policyholders.

“I love making a difference. I love educating. I love the people,” Emma shared. “I have some of the most meaningful interactions with our policy holders. Nobody loves an audit, but I love building lasting relationships with our customers.”

In addition to being a military spouse, Emma is a service member as well. She and her husband both serve in the Army National Guard, and she has proudly served for nearly 13 years.

Emma describes Travelers as one of the most supportive companies she’s ever been part of “Travelers is so selfless and understanding of all things military from human resources down to direct management. The benefits that are provided amazing. At Travelers, I never stress about my husband or I having to leave for short or long periods of time.”

Her advice to other military spouses at Travelers: “Don’t be afraid to reach out for help or questions about benefits while you or your spouse is away. Everyone at Travelers is supportive and here to help.”

Learn more about careers for military and military spouses

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TravelersTech - 2025 Award Winner - C!)100 Awards

Travelers Recognized with CIO 100 Award for AI-Driven Innovation

April 10, 2025/in Careers, Innovation, Life at Travelers Optional /by ajoanis

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Travelers Recognized with CIO 100 Award for AI-Driven Innovation

TravelersTech - 2025 Award Winner - C!)100 AwardsTravelers has been named a recipient of the CIO 100 2025 Award for our cutting-edge New Business Submission Automation in Bond & Specialty Insurance. This AI-powered solution accelerates new business registration, enhancing both employee efficiency and the customer experience.

This marks the second national recognition for the innovation, following last year’s Gartner Eye on Innovation Award. The achievement underscores Travelers’ ongoing commitment to leveraging technology to drive business impact.

New Business Submission Automation uses automatic data collection to significantly accelerate the registration process. Speed is critical in our industry, as quote turnaround time plays a considerable factor in customer and agency satisfaction.

New Business Submission Automation has far-reaching implications beyond B&SI. Created with the future in mind, this flexible model is being adapted by other businesses to increase process efficiency and data accuracy across the enterprise.

This is Travelers’ third CIO 100 Award within the past five years, following our wins in 2021 for digitizing customer service capabilities and in 2020 for our Wildlife Loss Detector, which also earned a Gartner Eye on Innovation Award.

The CIO 100 Awards celebrate organizations that use technology in innovative ways to deliver business value by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers.

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Military and civilian photos of Lisa K.

Courage, Resilience and Discipline—Adapting to the Civilian Workforce

March 25, 2025/in Careers, Diversity & Inclusion, Innovation, Life at Travelers, Military Optional /by ajoanis

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Courage, Resilience and Discipline—Adapting to the Civilian Workforce

Military and civilian photos of Lisa K.Lisa Kopitzke values the skills and experiences she gained in the military and the meaningful career she’s built at Travelers. As a U.S. Army Medic, she sharpened her courage, resilience, and discipline — strengths that have guided her through 15 years at Travelers. Now a Lead at the Advanced Analytics Information Technology Center of Excellence, Lisa is proof that the skills gained in the military can translate into a thriving career in insurance.

As an Army Medic, Lisa was stationed in Augsburg, Germany and Fort Hood, Texas. In Germany, Lisa said she was privileged to help soldiers, their families and military retirees at a local medical clinic. Her time as a medic not only gave her technical skills but also shaped her mindset, which carries into her work today.

“In the active military, I was in the medical field. And there isn’t a day at Travelers that goes by that I don’t draw upon that skill set of helping others and growing in my servant leadership skills,” she said.

Throughout her career at Travelers, she has held several key positions, including Sr. Architect and Risk and Security Officer. She also serves on the Technology and Analytics Training Advisory Board. In her current role as Director of the Advanced Analytics Information Technology Center of Excellence, Lisa leads multiple employee working groups focused on enhancing the value of software and strengthening support within the analytics community. She attributes “connecting with such great colleagues” as something she likes best about working at Travelers.

Lisa’s servant leadership was also evident when she provided assistance to hurricane victims in 2017. Team Rubicon was seeking veterans, medical personnel and civilians to provide boots-on-the-ground support, and she was prepared to answer the call. Since that experience, Lisa has continued to volunteer with various youth organizations in the community, such as scouting, coding, and robotics programs.

Throughout her experience at Travelers, Lisa has found her own support through the Military/Veterans & Allies Diversity Network (MVADN). Through this diversity network, our military professionals and allies can connect, celebrate service, share insights on transitioning to civilian roles and support those navigating deployments. “I’m also proud to be a member of our MVADN and can feel the immense backing of such a large, caring community.”

Lisa’s military experience, volunteer efforts and work at Travelers show that military veterans can build meaningful careers in insurance. “As a large company, Travelers excels in guiding with warmth, leading with respect, and cultivating a culture of thoughtful collaboration. It’s a place to thrive.”

Fifteen years ago, when Lisa came to Travelers she said, she was “thrilled to be recruited by such a supportive team that acknowledges the discipline and focus that she cultivated in the military.”

With her experience in mind, she offers this advice to anyone in the military considering a transition to Travelers or the civilian workforce: “People are people wherever you go. The main difference is in how we communicate and what we expect from others. Be adaptable and you’ll find your footing.”

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A Commitment to Customer Service: Spotlight on Travelers In-Synch Service Award Honorees

A Commitment to Customer Service Series: Spotlight on Travelers In-Synch Service Award Honorees

February 24, 2025/in Careers, Innovation, Life at Travelers Optional /by ajoanis

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A Commitment to Customer Service Series: Spotlight on Travelers In-Synch Service Award Honorees

Travelers is committed to being there for our customers and agents when they need us most. Fulfilling this promise begins with the dedication of our front-line, customer-facing Claim and Operations professionals, whose efforts are recognized through the In-Synch Service Award program.

Launched in 2006, the award honors those from Claim, Billing, Personal Insurance (PI) and Business Insurance Customer Service, Premium Audit and PI Underwriting who demonstrate high-quality service, timeliness, innovative problem-solving, and, most importantly, a commitment to consistently meeting the needs of our customers, agents and brokers.

In 2023, more than 100 employees from the U.S. and Canada were recognized with an In-Synch Service Award. Below we highlight three more outstanding recipients.

photo of Shenika D. Shenika Douglas
Premium Audit 

Business Insurance Premium Auditor Shenika goes the extra mile on each audit and puts the customer first by listening, taking ownership to find solutions and delivering the Travelers Promise in every interaction. We consistently receive compliments from business customers about Shenika, highlighting her dedication and above-and-beyond service as exceptional and the reason they stay with Travelers.

Q&A with Shenika

Tell us about your Travelers career journey.

I started in Claim Operations handling Notice of Loss for workers’ compensation. As my skills developed, I became a Notice of Loss coordinator and volunteered for catastrophe calls. Afterward, I transitioned to National Accounts as an Account Manager to learn about class codes, which prepared me to become a Premium Auditor. I started as an Associate Premium Auditor in 2018 and quickly obtained my Associate in Premium Audit® 91 and 92 designations. I am now a Senior Premium Auditor. Through my six years in Premium Audit, I’ve consistently ranked among the top auditors at Travelers.

What is most meaningful about your work?

Helping our insureds navigate the insurance world, especially the intricacies of workers compensation policies. Insurance can be complex to learn, so I am always honored to be of assistance.

If you could go back to when you started at Travelers, what is one piece of advice you would give your younger self?

I’d tell myself to learn about joining Premium Audit sooner. It has been the best career move of my over a decade at Travelers – and my entire life.

What motivates you?

Helping others and being able to put a smile on their face.

 

Photo of Lisa E. Lisa Erb
Canada Operations

Lisa was an In-Synch Award Honoree a few years ago and it’s no surprise she was recognized again. With the highest customer experience scores across Travelers Canada Customer Service, brokers and customers rave about Lisa. They say she consistently exceeds expectations, is caring and helpful, and a true pleasure to work with. Additionally, Lisa willingly shares her knowledge with her peers and is known as a beacon within her department for her ability to help those around her.

Q&A with Lisa 

Tell us about your Travelers career journey.

My Travelers journey began in June 1987, when I was a temporary summer worker in the mailroom. I was hired full time in August of the same year, and I have now worked in many different departments at Travelers, such as accounting, operations, clerical and customer service. I transitioned to a Specialized Insurance Service Representative in 2022.

What is most meaningful about your work?

Being able to positively impact anyone that I cross paths with is the most meaningful part of my job. Whether it’s a colleague, broker or customer, I love helping people resolve their needs. It brings me great gratification to be able to assist others.

If you could go back to when you started at Travelers, what is one piece of advice you would give your younger self?

Don’t be so hard on yourself. Learning takes time and we will all make mistakes, but always remember that those mistakes help us develop.

What motivates you?

My children motivate me to always strive to be the best role model.

 

Photo of Danny M.Danny Miller
Personal Insurance Operations

From endorsements to underwriting approvals and everything in between, Danny approaches each interaction as an opportunity to be the best at helping people protect what matters most. He consistently demonstrates empathy, is solution-oriented and follows up with clear communication. His motivation is, in his words, simple: “doing whatever I can to make it right.”

Q&A with Danny

Tell us about your Travelers career journey.

I started at Travelers in 2010 working in National Telesales. I previously worked in retail management, so I had strong sales and management skills, but zero insurance knowledge. My leaders listened – and assisted me in developing my career. After a few years, I moved to the Coverage Specialist Team before starting my current position in Underwriting in 2018.

What is most meaningful about your work?

Maintaining profitable business for Travelers while simultaneously building positive relationships with our agents.

If you could go back to when you started at Travelers, what is one piece of advice you would give your younger self? 

Never doubt yourself. Believe in yourself and your skillset.

What motivates you? 

Performing my job to the best of my abilities and the satisfaction I get from helping others grow within their roles.

Read about more about our In-Synch Honorees.

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Gartner Eye on Innovation Awards - 2024 Winner - Travelers Business Submission Automation

New Business Submission Automation Nets Fourth Gartner Eye on Innovation Award

February 20, 2025/in Careers, Innovation, Life at Travelers Optional /by ajoanis

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New Business Submission Automation Nets Fourth Gartner Eye on Innovation Award

Gartner Eye on Innovation Awards - 2024 Winner - Travelers Business Submission AutomationTravelers won its fourth (and third consecutive) Gartner Eye on Innovation Award in 2024 for its New Business Submission Automation tool developed by Bond & Specialty Insurance and Technology employees. This AI-powered solution significantly reduces the time it takes to register new business submissions – from two hours to two minutes – increasing our opportunity to win more business and to deliver on the Travelers Promise to take care of our customers, communities and each other.

The previous process for registering new business submissions was manual and time-consuming, relying primarily on email exchanges along with manual data extraction and input. But speed is critical in the insurance industry: Surveys show that quote turnaround time is among the most important factors in business placement and agency satisfaction.

The New Business Submission Automation solution, powered by Amazon Web Services, expedites the process by first extracting critical data from email submissions and predicting other key data. This information is then prioritized based on AI outputs and integrated with both third-party and proprietary Travelers data products, offering end-to-end processing that significantly outperforms vendors’ single-use cases.

This tool was built with scalability and flexibility in mind, with an eye toward broad use cases. In addition to Bond & Specialty Insurance, we’ve expanded its use to Canada Business Insurance, which follows a similar process for collecting and inputting submission data. As additional businesses adopt the model, improvements can be plugged into the pipeline.

Travelers’ success in innovation is driven by the expertise and collaboration of our people. The development of the New Business Submission Automation tool is a testament to the talent and forward-thinking mindset of our employees. By leveraging AI and automation, they’ve not only streamlined critical processes but also created opportunities for professional growth and cross-functional teamwork. As we continue to enhance this technology and expand its impact, our employees remain at the center—applying their skills to solve complex challenges and shape the future of insurance.

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Together We Thrive: Disaster Preparedness & Response

February 19, 2025/in Careers, Innovation, Life at Travelers Optional /by kdelissi

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Together We Thrive: Disaster Preparedness & Response

When disaster strikes, thousands turn to their insurance providers for support. At Travelers, an effective and sustainable response is critical when it comes to helping our customers and ensuring mutual, long-term success. We take a holistic approach to managing Travelers’ exposure to disasters, helping our customers prepare for, respond to and recover from catastrophic events.

Chris Day, Assistant Vice President of Catastrophe Response, has been with Travelers for 25 years, and his work is integral to helping ensure the safety of both our customers and employees. In his role, Chris works with many groups to support our catastrophe (CAT) response efforts before, during and after an event. “Some of my responsibilities include daily weather analysis and coordination of the business resiliency components of our CAT response. I also manage our Mobile Claim Office fleet and our vendors, and I oversee the mapping and geospatial visualization capabilities for our responses,” Chris said.

Innovative technology plays a crucial role in the speed and accuracy of our CAT response. “This includes analytical and geospatial capabilities, such as imagery analytics, which help us compare locations before and after a loss to better assess damage and tailor our deployment strategy,” Chris explained. “Ground-level technologies further improve efficiency by integrating photos with estimating software to expedite claims processing.”

According to Chris, another innovative example of how Travelers supports our customers during a disaster is through our recent SaveMyRideSM program. This program was a winning idea at Travelers’ Innovation Jam (InJam), and it’s simple: During hurricanes and tropical storms, we offer our policyholders in flood-prone areas free parking in an above-ground parking facility. Damage to vehicles during storms can be a big problem, so providing these customers with a safe place to store their vehicles can help them potentially avoid an auto claim. Our SaveMyRide program is a great example of how we’re innovating to better serve our customers and help ensure the company’s long-term success.

While Chris’ team focuses on disaster preparedness and response efforts, Chris emphasized that every employee plays a role in delivering on the Travelers Promise to take care of our customers, our communities and each other. “People may not always think about their role as being significant in creating sustained value, but it’s important for all employees to understand that doing their work well and with purpose helps contribute to the greater good,” Chris said. “Wherever you sit – behind the scenes or on the front lines – when you’re delivering on your work, you’re delivering on the promise we make to be there for our customers, as well as our communities and each other.”

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My Travelers Journey: Viktor Shcheglov - Software Eingineer

My Travelers Journey: Viktor Shcheglov

February 3, 2025/in Careers, Innovation, Life at Travelers Optional /by ajoanis

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My Travelers Journey: Viktor Shcheglov

A photo of Viktor traveling to a mountain vista.Viktor Shcheglov’s career is fueled by both talent and tenacity.

As a student at the University of Connecticut (UConn), Viktor set his sights on a career with Travelers and earned an internship his junior year. He made a great impression that summer, winning second place in an innovation sprint event for his Intern Experience Board idea, which would allow interns to easily find short-term projects, tasks or shadowing opportunities across all lines of business.

After one more summer, during which Viktor worked as a software engineer intern at a well-known tech company, he was hired into Travelers’ Technology Leadership Development Program (TLDP) (now the Engineering Development Program (EDP)). Since then, he has been promoted to Software Engineer 1, where he is involved in an initiative that helps Travelers make inflation-related adjustments in our risk models.

Viktor comes by his dedication to success honestly. His mother was determined to move the family from Russia to the United States, and she didn’t let their first attempt — a year spent in Davis, California, that ended when they were forced to return to Novosibirsk, a city in Siberia, because of a recession — deter her.

Two years later, 13-year-old Viktor and his mom were able to set up a home in America, permanently this time, in Hartford, Conn. He started hearing about Travelers as a freshman at UConn, when seniors told him about the great internships and the TLDP Program (now the EDP Program) – which piqued his interest, given that he wanted to improve his engineering and leadership skills.

Travelers is just as invested in Viktor’s leadership potential, inviting him into the Mid-Level Talent Pool Program, which is providing him key leadership skills training.
Outside of Travelers, Viktor works on his programming skills, plays video games, practices guitar, swims, works out at the gym and grows a vegetable garden in the summer.

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Hina Bennett's photo and text. Careers Blog - Guiding Careers, Building Connections: Hina Bennett's story of mentorship - Travelers Careers

Guiding Careers, Building Connections: Hina Bennett’s Story of Mentorship

January 16, 2025/in Careers, Diversity & Inclusion, Innovation, Life at Travelers, Military Optional /by ajoanis

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Guiding Careers, Building Connections: Hina Bennett’s Story of Mentorship

Hina Bennett, AVP, Business Transformation, TravelersSince 2010, Travelers has partnered with American Corporate Partners (ACP), a national nonprofit dedicated to helping returning veterans and military spouses transition into the civilian workforce. Through one-on-one mentoring, networking, and online career advice, ACP empowers veterans to discover their next career. Together, we’ve supported over 900 life-changing mentorships for post-9/11 veterans. Hina Bennett, an AVP in Business Transformation at Travelers, is one of the experienced ACP mentors making an impact. In her role, she oversees transformation and information technology projects while leading a team of more than 100 people. She’s also a dedicated career coach, committed to helping veterans succeed.

Hina shares her perspective on mentoring, the meaningful connections it creates, and how her own experience has shaped her professionally.

Guiding Careers, Building Connections: Hina Bennett’s Story of Mentorship

By Hina Bennett
AVP, Business Transformation, Travelers

I have had the honor of mentoring service members, military spouses and veterans through Travelers’ partnership with American Corporate Partners for the past 14 years.

When I initially decided to sign up for the ACP program, I had little to no knowledge of what I was getting into or how my efforts would impact someone’s life. I’ve always had an affinity for social work, community connections and giving back. This opportunity was intriguing and just…different, so I figured I should give it a shot and see where the journey took me.

I started reading all the materials ACP provided as guidance and familiarized myself with the process in anticipation of my first mentorship. Admittedly, I was somewhat nervous about the engagement, wondering what I would possibly say to an active military member or a Veteran. What could we possibly have in common, and what would we talk about – me having spent double-digit years in insurance and tech in an office setting, while my protégés were coming out of combat, a battalion or marine forces? I learned very quickly that the valuable experiences we were sharing in our conversations were a two-way street to learning.

Fast forward to multiple years of mentorships, I found these relationships so utterly rewarding that no matter how busy my work schedule or personal life got, I kept picking up new protégés. Each protégé offered something unique in their profile, whether it was helping them refresh their resume and navigate the job market, helping translate military experience to civilian life or simply assisting in organizing their thinking through upcoming changes in their personal life and career path. Proud moments of immense achievement for me were when, under my guidance, my protégés landed jobs at companies like Microsoft, Meta, Oracle and other Fortune 100 companies. Owing to the immaculate discipline and work ethic military personnel possess, this was no surprise.

All these conversations were fully virtual, as none of my protégés were in close proximity to Minnesota or Connecticut, which would be convenient meeting places for me. One such mentorship started when my protégé was stationed in Okinawa, Japan. We would need to meet either very early in the mornings or very late in the evenings to accommodate time differences. As a Deputy Chief Information Officer for the Expeditionary Strike Group-7 – US Navy, my protégé was nearing retirement after 20 years at age 41. Based on his senior military experience and top-level security clearance, he was looking to launch into a full corporate career in a related field and needed guidance on career paths in organizational leadership with a strong link to technology and cybersecurity. Originally from Guam and with a Japanese wife, he really hoped he would land a job in Hawaii so he could be close to family and the mainland U.S. as well.

He managed to land a role in Honolulu contracting through Peraton as a Senior Naval C4 Planner, consulting to re-org Marine Forces Pacific. We continued to connect throughout his relocation and transition out of the military into the new role.

After 14 years of mentoring Veterans, I had the surreal experience of meeting him recently in Honolulu while I was vacationing with my family in Hawaii. We arranged to meet at a local quaint Hawaiian coffee shop and chatted for a couple of hours about kids, family, life in Hawaii, and where he would go next in his career. I had previously introduced my husband (who is an Aerospace engineer) to him as well to help him network within the Aerospace industry while job searching. So I brought my husband along, who was also very eager to meet him. They both had a lot in common!

Words cannot describe the joy I felt shaking his hand in person and thanking him for his service. As we parted ways, we also assured him that we would host him and his family any time he wants to experience snow in the North! I will be sure to keep in touch.

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Code Platoon Partner of the Year - Travelers

Travelers Awarded Code Platoon’s 2024 Partner of the Year

November 20, 2024/in Careers, Diversity & Inclusion, Innovation, Life at Travelers, Military Optional /by ajoanis

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Travelers Awarded Code Platoon’s 2024 Partner of The Year

Travelers recently had the honor of being named Code Platoon’s 2024 Partner of the Year, an award given to a company whose leadership significantly advances Code Platoon’s mission to empower the military community to transition into civilian careers in software engineering.

It’s no secret that military veterans and spouses often face challenges transitioning into civilian professions and finding lasting careers. With the help of Code Platoon—a coding bootcamp that teaches software development skills to veterans and their spouses—Travelers has helped bridge that gap.

Over the past year, Travelers has hired several Code Platoon graduates who went on to complete the Travelers Engineering Development Program (EDP), equipping them with the tools and confidence to find meaningful roles within Travelers’ Technology & Analytics department.

The EDP offers four distinct engineering tracks: Software, Cyber, Data and Infrastructure, and Cloud. Upon completing each track, participants hone their technical and self-leadership skills, preparing them for successful careers in technology.

“I think the EDP is a good fit for Code Platoon graduates because it provides a robust, structured training approach,” explained Bruce Soltys, VP of Emerging Talent and Talent Acquisition at Travelers. “Within your assigned track, your experience includes a combination of hands-on opportunities, immersive learning accelerators, and a mentoring program to prepare you for a dynamic career at Travelers.”

With over a century of experience helping veterans transition into the workforce, Travelers recognizes the unique talents these professionals bring, which are highly transferable to civilian careers. “I believe that transitioning out of the military brings a sense of uncertainty—and Code Platoon helped me adjust, to say the least,” shared Suhail Hameed, EDP Software Engineer at Travelers, US Marine Corps Veteran, and Code Platoon alum.

At Travelers, more than 1,000 current and former military professionals have found meaningful, lasting careers. Since 2020, increased hiring initiatives have resulted in the employment of over 300 military spouses in portable careers.

“I work with Travelers now because I started at Code Platoon, and the sky is the limit for me,” stated Chris Rances, EDP Software Engineer at Travelers, US Army Veteran, and Code Platoon alum. “I’m really glad that I am here now, and it all started because I went with Code Platoon.”

Watch the full video to learn more about Travelers’ Code Platoon 2024 Partner of the Year Award.

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