Together We Thrive: Innovation Through Collective Creativity
In our latest career blog, Alex Martinez, a Director of Innovation for our Enterprise Innovation team, explains what creative thinking looks like at Travelers.
Spotlight on Dedication: Travelers In-Synch Service Award Honorees
Celebrate Customer Service Week with Travelers as we spotlight our 2024 In-Synch Service Award winners. Learn how Anne Marie, Luis, Cecilia and Nicole, go above and beyond to support customers, agents, and brokers every day.
From Military Service to a Civilian Career in Tech: Jesse’s Story
Jesse, a Software Engineering Director and Army National Guard Major, shows how military skills like leadership and teamwork strengthen a civilian tech career at Travelers.
My Travelers Journey: Featuring Finance’s David Harris
David Harris turned a strong work ethic and a passion for finance into a growing career at Travelers. Now in the Finance Leadership Development Program, he's gaining experience across business areas and making an impact through analytical insight and collaboration.
Service Meets Service: Recognizing Military Spouse honorees from the 2024 In-Synch Awards Program
Meet several military spouses recognized through the 2024 Travelers In-Synch Service Awards Program—honored for their excellence in Operations roles and their impact on customers, agents and brokers across the U.S. and Canada.
Travelers Recognized with CIO 100 Award for AI-Driven Innovation
Travelers has earned the 2025 CIO 100 Award for its AI-driven New Business Submission Automation in Bond & Specialty Insurance. This solution boosts efficiency and improves the customer experience, reflecting our commitment to technology and innovation. With multiple national recognitions, Travelers offers exciting career opportunities in tech and insurance. Read more about our win.
Courage, Resilience and Discipline—Adapting to the Civilian Workforce
Lisa Kopitzke’s experience as a U.S. Army Medic shaped the courage, resilience and discipline that have guided her 15-year career at Travelers. Now a Director at the Advanced Analytics Information Technology Center of Excellence, she leads employee groups and enhances software value. Lisa’s story shows how military skills can translate into a successful career in insurance, supported by a strong, welcoming community at Travelers.
A Commitment to Customer Service Series: Spotlight on Travelers In-Synch Service Award Honorees
Travelers is committed to providing exceptional service to customers and agents. Since 2006, the In-Synch Service Award program has recognized outstanding professionals in Claim, Billing, Customer Service, Premium Audit, and Underwriting who go above and beyond. In 2023, more than 100 employees across the U.S. and Canada were honored for their dedication. Keep reading to hear from three of this year’s award recipients.
New Business Submission Automation Nets Fourth Gartner Eye on Innovation Award
Travelers’ AI-powered New Business Submission Automation tool, developed by Bond & Specialty Insurance and Technology employees, has transformed the submission process—cutting time from two hours to two minutes. This award-winning innovation showcases the power of collaboration, technology, and forward-thinking solutions in the insurance industry.
Together We Thrive: Disaster Preparedness & Response
In our latest career blog, Chris Day, Assistant Vice President of Catastrophe (CAT) Response, shares how our dedicated CAT team coordinates response activity as a situation develops.
