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A Commitment to Customer Service Series: Spotlight on Travelers In-Synch Service Award Honorees

Travelers is committed to providing exceptional service to customers and agents. Since 2006, the In-Synch Service Award program has recognized outstanding professionals in Claim, Billing, Customer Service, Premium Audit, and Underwriting who go above and beyond. In 2023, more than 100 employees across the U.S. and Canada were honored for their dedication. Keep reading to hear from three of this year’s award recipients.

By |2025-07-15T07:06:56-04:00February 24, 2025|Careers, Innovation, Life at Travelers|Comments Off on A Commitment to Customer Service Series: Spotlight on Travelers In-Synch Service Award Honorees

New Business Submission Automation Nets Fourth Gartner Eye on Innovation Award

Travelers’ AI-powered New Business Submission Automation tool, developed by Bond & Specialty Insurance and Technology employees, has transformed the submission process—cutting time from two hours to two minutes. This award-winning innovation showcases the power of collaboration, technology, and forward-thinking solutions in the insurance industry.

By |2025-07-15T07:08:40-04:00February 20, 2025|Careers, Innovation, Life at Travelers|Comments Off on New Business Submission Automation Nets Fourth Gartner Eye on Innovation Award

Together We Thrive: Disaster Preparedness & Response

In our latest career blog, Chris Day, Assistant Vice President of Catastrophe (CAT) Response, shares how our dedicated CAT team coordinates response activity as a situation develops.

By |2025-07-22T04:04:01-04:00February 19, 2025|Careers, Innovation, Life at Travelers|Comments Off on Together We Thrive: Disaster Preparedness & Response

Life at Travelers Podcast Episode 4 – Community and Volunteerism at Travelers

In our latest episode, guests Rita Ortiz, Senior Director of Community Relations for Travelers and Assistant Vice President of the Travelers Foundation, and Lisa Cameron, Vice President of Enterprise Billing and Receivables Management for Travelers and avid volunteer, share how we’re making a real impact in our communities, both locally and globally.

By |2025-07-17T07:05:00-04:00February 17, 2025|Careers, Diversity & Inclusion, Life at Travelers, Podcast, Students & Grads|Comments Off on Life at Travelers Podcast Episode 4 – Community and Volunteerism at Travelers

Steve Shiring’s Journey: From the Military to an Insurance Career at Travelers

U.S. Navy veteran Steve Shiring, now VP of Personal Insurance, Product Management at Travelers, shares how his military background shaped his 20-year career. From leading a submarine crew at 22 to managing nuclear weapon systems, Steve developed leadership, teamwork, and accountability skills that seamlessly transitioned to his role at Travelers. With the support of programs like the Military/Veterans and Allies Diversity Network, Steve exemplifies how veterans can build impactful careers in insurance. Learn how Travelers values and supports military talent.

By |2025-07-15T07:15:55-04:00February 13, 2025|Careers, Diversity & Inclusion, Life at Travelers, Military|Comments Off on Steve Shiring’s Journey: From the Military to an Insurance Career at Travelers

Life at Travelers Podcast Episode 3 – Claim University

Are you looking to take the next step in your career? Or perhaps looking to join an exciting industry? Listen in as host Kim DeLissio and Assistant Vice President of Catastrophe Claim Chris Day spotlight the many claim opportunities available at Travelers, all starting at our very own Claim University.

By |2025-07-17T07:05:01-04:00February 3, 2025|Careers, Diversity & Inclusion, Life at Travelers, Podcast, Students & Grads|Comments Off on Life at Travelers Podcast Episode 3 – Claim University

Growing a Career as an Operations Account Specialist at Travelers

Podcast host Kim DeLissio and Sr. Consultant of Enterprise Talent Management Ellen Vyce discuss career development in the second episode of the Life at Travelers podcast.

By |2025-07-10T04:13:17-04:00December 12, 2024|Careers, Life at Travelers|Comments Off on Growing a Career as an Operations Account Specialist at Travelers

Travelers Awarded Code Platoon’s 2024 Partner of the Year

Podcast host Kim DeLissio and Sr. Consultant of Enterprise Talent Management Ellen Vyce discuss career development in the second episode of the Life at Travelers podcast.

By |2025-07-11T08:14:13-04:00November 20, 2024|Careers, Diversity & Inclusion, Innovation, Life at Travelers, Military|Comments Off on Travelers Awarded Code Platoon’s 2024 Partner of the Year

Life at Travelers Podcast Episode 2 – Career Development

Podcast host Kim DeLissio and Sr. Consultant of Enterprise Talent Management Ellen Vyce discuss career development in the second episode of the Life at Travelers podcast.

By |2025-07-02T07:37:17-04:00October 24, 2024|Careers, Diversity & Inclusion, Life at Travelers, Podcast, Students & Grads|Comments Off on Life at Travelers Podcast Episode 2 – Career Development

A Commitment to Customer Service: Spotlight on Travelers In-Synch Award Winners

Travelers is dedicated to delivering top-tier service to customers and agents. Through the In-Synch Service Award program, launched in 2006, we honor the efforts of Claim, Billing, Customer Service, Premium Audit, and Underwriting professionals who go above and beyond. In 2023, more than 100 U.S. and Canadian employees were recognized for their commitment. Read on to hear from three of those winners.

By |2025-07-23T07:23:43-04:00October 10, 2024|Careers, Innovation, Life at Travelers|Comments Off on A Commitment to Customer Service: Spotlight on Travelers In-Synch Award Winners
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